Updated December 2020:
Banco Itaú (Suisse) SA provides for the possibility of a mediation procedure before an ombudsman to settle legal disputes. For this purpose, Banco Itaú (Suisse) SA is affiliated with the Finanzombudsstelle Schweiz (FINOS).
Finanzombudsstelle Schweiz (FINOS).
Talstrasse 20, CH-8001 Zürich
Updated August 2017:
Switzerland has adopted theglobal standard for the automatic exchange of information. Pursuant to theSwiss legislation, Banco Itaú (Suisse) SA will collect information onreportable accounts and report such accounts to the Federal Tax Administration.The Federal Tax Administration will exchange this information with partnerjurisdictions. The list of these jurisdictions is available here:
Last revised: July 17, 2015
ItaúPrivate Bank (the “Bank”, "we" or "us") are committed to protecting information regarding clients and visitors to www.itauprivatebank.com (the “Website”).Your privacy is important to us and we take great care to protect your information collected, processed and used during access to our Website. The general privacy policies of the Bank explain how we collect, use, retain, and ensure the security of information collected from clients and how it relates to the products and services of Itaú Private Bank.
These Digital Privacy Practices explain our practices related to information we collect about you when you access our Website. These Practices do not constitute a contract, nor create any legal rights or modify or amend any agreements that the Bank has with its clients. These Digital Privacy Practices are for general guidance, and they are subject to change. Please review them periodically. As technology evolves, so does our ability to provide you with better online products and services.
Information We Collect About You and How We Collect
We may collect information during your access to our Website in order to provide offers and information, including information:
How We May Use Information
We may use the information we collect from you online to contact you by telephone, e-mail or other means regarding offers of products and services that may be of interest to you. We may disclose the information we collect with non affiliated third parties acting on our behalf,or as required or permitted by law. These third parties may include:
(i) Service providers supplying support services to help us administrate your financial relationship. These may include check-printing companies, data-processing companies, companies preparing account statements, or companies that help us market our products to you. These companies are legally bound to maintain the confidentiality of the information we provide to them, and they cannot use such information for any purpose other than the provision of specified services on our behalf.
(ii) Companies who work with us under joint marketing agreements to provide you with financial services that we do not offer, but that we believe that may be of interest to you. In such cases, we may share information collected by us as described above, but only as necessary to offer those services to you. These companies are legally bound to maintain the confidentiality of the information we provide to them, and they cannot use such information for any purpose other than as specified in the agreement.
(iii) Other parties, to the extent permitted or required by applicable law, for example,government agencies in response to summons and other legal proceedings, or those with whom you have authorized us to share information.
Information may be shared within the Itaú group of companies (the “Affiliates”) in order to administrate your relationship and to meet your financial needs. We may also share information with our Affiliates to process your transactions, such as credit approvals, or to offer you additional financial services that may be of interest or value to you. The information, which we are permitted to share with our Affiliates may include, but it is not limited to, your transactions, account history or other experiences with us or any of our Affiliates.
How We Collect Information
We may collect information online through:
Tracking Technologies. Tracking or tracing technologies may also be used by the Bank or its service providers. For example, we may use trackers to determine whether you viewed certain advertisements or received or opened e-mails from the Bank.
The Bank may store information collected during your access in an electronic database. We use security measures to protect against loss, misuse and change of data stored in our systems.